Frequently Asked Questions
What cities do you operate out of and service?
Our base of operations is Penticton, British Columbia. That said we travel to and operate in all of Canada and the USA. Some regular destinations include Penticton, Kelowna, Kamloops, Chilliwack, Vancouver, Richmond, Delta, Burnaby, Prince George, Prince Rupert, Kitimat, Anchorage Alaska, Red Deer, Leduc, Edmonton, Calgary, Saskatoon, Quesnell, Fort McMurry, Hinton, Edson, Regina, Washington, Oregon, Montana, Idaho, California and Texas to name a few.
What is a Hotshot?
A Hot Shot (Hotshot) is a form of delivery which provides immediate results, meaning you get your cargo shipped exactly when you want it to. Consequently, Accredited Transport and Hotshot will dispatch a truck dedicated exclusively to your shipping needs to ensure the shipment is picked up and delivered as quickly as humanly and legally as possible. An ethical hotshot company (such as Accredited Transport and Hotshot) will NOT exceed speed limits.
Why is properly strapping a load important?
Every time a pallet or loose object gets loaded onto one of our flatbed trucks or trailers, it gets secured down with either 2" - 4" nylon straps or class 70 chain and binders. We also use heavy duty 13 to 18oz tarps (depending on application) which stand up to the most severe conditions possible. Edge and corner protectors are also used before tarping to protect both your shipment as well as our tarping system. This is important due to the fact that if you run a chain or strap across an area of the cargo without protection, you will end up with a damaged delivery.
Accredited Transport strictly enforces proper securing techniques which ensure that your load is not damaged in any way possible.
Why is the licensed GVW of a truck important?
Even though the factory weight rating decal on the door of a truck says it is CAPABLE to haul a certain load, it doesn’t actually mean that it can do it LEGALLY. What needs to be done is when the truck is licensed through ICBC or any other Canadian auto insurance business, you need to specify what you want the licensed G.V.W to read. Without being told specific weights your insurance broker will insure you for whatever amount the computer states.
An example of this is if you’re hauling a load which the G.V.W decal on your vehicle says is supported but the weight of the load is higher than the stated licensed G.V.W on your insurance documents, your insurance is essentially voided. If your hired freight company is found to have improper insurance that means you have no coverage on your cargo.
Although the insurance cost is substantially higher when you raise your licensed G.V.W, it is a must in most cases when hauling just about anything. Accredited Transport and Hotshot runs the appropriate insurance parameters on all of its equipment to ensure proper insurance coverage's.
What is CVSE?
C.V.S.E stands for Commercial Vehicle Safety and Enforcement. It is an enforcement body of peace officers who uphold the C.T.A (Commercial Transport Act) in British Columbia. They patrol the provincial highways as well as operate the inspection stations formerly known as weigh scales. The C.V.S.E also conducts random audits on B.C. trucking businesses to make sure that they are running their companies in accordance with the N.S.C and C.T.A. If they fail, they ultimately will get their N.S.C privileges revoked.
What is NSC?
N.S.C stands for National Safety Code. This program, enforced by the C.V.S.E in B.C. is a Canadian nationwide program which sets minimum requirement standards in safety and business management practices. This program makes carriers accountable for the actions of their drivers and the condition of their equipment. With this is place, the goal is to have carriers running their businesses as safely and ethically as possible to ultimately increase road safety.
What vehicles are included in the National Safety Code program?
- Commercial vehicles licensed with a gross vehicle weight of more than 5,000 kg
- Vehicles operating under the Passenger Transportation Act
- Commercial Vehicles that have a seating capacity of 10 or more passengers plus the driver
What are load permits for?
Whenever a load is over a certain legal height, width or weight we must call in to the permit office and purchase the appropriate dimensional permits. These permits validate the legality of the oversized load so that it may be transported. Failure to purchase these permits result in heavy and swift penalties by the C.V.S.E.
What questions should I ask a transport company before hiring?
C.V.S.E. and the RCMP are starting to crack down on illegal hotshot and transport operations. There is a lage percentage (some estimate as high as 80%) of operators out there without proper insurance, no cargo insurance and no NSC certification.
Some questions to pose to potential transport or hotshot contractors include
- Do you have a valid NSC certificate?
- Are your vehicles properly insured?
- What amount of cargo insurance do you carry?
- Do you operate vehicles that undergo a CVI (commercial vehicle inspection, decal placed on windshield)?
- What happens if my shipment is damaged or late?
You may want to see documentation backing up their claims so don't be afraid or embarrassed to ask for it, they will be working for you hauling your valuables.
Trucking and Hotshot companies are used to these requests and normally have a pre made file to send out to new or potential clients.